GE Healthcare

Reinventing the conference floor as a real-time engine.

A static trade-show booth at RSNA, rebuilt as a synchronized, multi-device engagement system. Every visit personalized, capturing intent live, and handing qualified leads to sales the moment they formed.

GE Healthcare: RSNA Digital Expo

ClientGE Healthcare

SectorMedical Imaging

EngagmentRSNA

RoleSystems & Build

~0%engaged visitors converted to qualified leads

0M+user interactions served across deployments

40synchronized device surfaces on the floor

0.00%gateway uptime through peak show hours

The challenge

A static booth doesn’t scale.

RSNA is the largest radiology event in the world. GE needed its presence to do more than look good. It had to work the floor at the scale of the crowd.

A booth that couldn't scale attention

Multiple demo stations, thousands of visitors per day, most walked past without a conversation.

No signal off the floor

Badge scans told sales who attended the event, not who visited the booth and not what they cared about. Intent evaporated by the time leads were followed up.

Zero tolerance for downtime

The system had to run unattended through peak show hours on conference-grade networking, with no second chances on a four-day event.

The system we built

One synchronized booth

GE Healthcare: RSNA Digital Expo

We treated the booth like a distributed system, not a kiosk. Every touch station & wall display share one live state through a real-time gateway. The experience reacts to each visitor as they move through the booth.

  • Device capture into session identity per visitor

  • Real-time fan-out to floor displays and control room

  • CRM integration & interest breakdown, tracked live on the floor

  • Handoff to sales in real-time

Outcomes

Attention, turned into a pipeline.

engaged → qualified
synchronized devices

The booth stopped being a backdrop. It became the instrument the team used to read the room and act on it live.

engagement outcome, RSNA deployment

Roughly half of engaged visitors converted into qualified leads, each one arriving with the context of what they actually explored.

Stack
  • web sockets
  • node.js
  • real-time gateway
  • edge capture
  • multi-device sync
  • live analytics
  • CRM handoff
  • unattended ops
Start a build

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